Frequently Asked Questions
Find clear answers to common questions about hiring designers on designnest
How do I post a project on designnest?
Simply click the “Start Your Project” button, fill in the project brief with requirements and deadlines, then submit. Your request will be shared with designers whose skills match your needs.
What criteria should I use to choose a designer?
Review each designer’s portfolio, client reviews, and past project examples. Look for visual styles, brand experience, and communication approach that align with your objectives.
How are payments handled?
designnest processes payments securely through our platform. You fund the project via your account and release payment when milestones or final deliverables meet your expectations.
Can I request revisions?
Yes. You can request adjustments directly within the project workspace. Each designer’s package includes a defined number of revision rounds as outlined in their service details.
Are designers located only in Canada?
To find the right designer, use our advanced search filters by specialty, style, or project type. Review portfolios, read peer reviews, and compare past work samples. You can also invite multiple freelancers to submit proposals and choose the one whose expertise aligns best with your brand vision.
What services do designers offer on designnest?
Designers on our platform specialize in logo creation, brand identity and guidelines, packaging design, marketing collateral, web and social media graphics, and custom illustration. Each professional lists their service offerings clearly so you know exactly what to expect.
Can I communicate directly with designers?
Yes. designnest provides an integrated messaging system where you can discuss project requirements, share assets, provide feedback, and track revisions in real time, ensuring clear and efficient collaboration.
How is pricing determined?
Pricing is set by each freelancer based on their experience and the complexity of your project. When you post a brief, designers send proposals outlining their fees. You can then compare options and select the best fit.
What payment methods are available?
We support major payment options including credit card and PayPal. All funds are placed in a secure escrow account until you approve the final delivery, protecting your interests throughout the process.
What if I'm not satisfied with a delivery?
If a deliverable misses the mark, you can request revisions directly with your designer through the platform. If further assistance is needed, our support team can help mediate and ensure the project reaches a satisfactory outcome.
What is the process for submitting a project brief?
To submit a brief, click “Post Your Project,” fill in your project title, scope, desired deliverables, and timeline. Attach any reference files or inspiration, set your preferred pricing model, and publish your brief for designers to review.
How long does it take to receive initial concepts?
Most designers provide first concepts within 2–5 business days, depending on project complexity and workload. You can agree on deadlines with your chosen freelancer before work begins.
Can I hire a designer for ongoing work?
Absolutely. Many freelancers on designnest offer retainer arrangements or multi-phase projects. You can negotiate an ongoing schedule directly and establish a workflow that suits both parties.
How does designnest ensure quality?
Quality is maintained through a combination of thorough profile reviews, portfolio assessments, peer ratings, and client feedback. You can view past work samples and testimonials before making a selection.
Is there support if I face issues on the platform?
Yes. Our customer support team is available via chat and email to address any questions or challenges you encounter, from project setup to payment inquiries.